Shipping Information

Shipping Information
We ship worldwide from our Sharjah head quarters via DHL. Shipping in the UAE is free; however for other countries shipping charges will be specified on checkout. (This will be calculated on the weight of each product). Import duty or tax costs will be invoiced to you directly from our courier partner, as applicable in your country.
*Shipping times are to be used as a guide only & are based on time from order. cannot take responsibility for delays due to customs clearance or payment transaction.
Shipping Time
Some of the items are already in stock & they ship much quicker, you'll see a dispatch estimate of 2-3 days.
However some items are made to order & are manufactured based on your requirement, which takes a longer time. In case you have questions regarding the shipment time please email us at or call/whatsapp +971506861224. Please note shipping time is when the product is dispatched from our office. Delivery may take a few extra days, as per the courier service.
Multiple Products
If your order has multiple products with different dispatch dates, all the products are shipped as one shipment, once all products in your order are ready. 
Shipment Confirmation
After placing an order, you will receive an e-mail acknowledgment. This will be followed by another e-mail once we have verified your payment details & approved your order for shipping.
In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information.
Order Delays
We work hard to reduce lead times & avoid delays, which we will let you know about if & when they arise. If you've been waiting longer than you should have and you haven't heard from us, please email us at or call/whatsapp +971506861224 & we will get back to you within 24 hours.